怎么跟进客户不突兀
一、 邮件跟进话术(Email Templates)
邮件的原则是:主题醒目、正文控制在三段以内、有明确的行动呼吁
1.价格下调(刺激促单)
Subject: Price Drop Alert: Latest XXX Quotation
Hi [Name],
A quick update for you. The raw material cost has slightly decreased this week, making it a great window to restock.
Standard E-Grade: $XXXX/MT (FOB Qingdao)
Flame Retardant F-Grade: $XXXX/MT (FOB Qingdao)
If you are planning any purchases for next month, locking in this rate would save you a good amount. Let me know if you need the latest ocean freight cost to your port.
Best regards,
[Your Name]
2.价格上涨(制造紧迫感)
Subject: xxx Market Trend: Price Increasing Soon
Hi [Name],
I wanted to give you a heads-up before the market shifts. Upstream material costs are rising, and our XXX prices will be adjusted upwards next week.
I can hold our current price of $XXXX/MT for XXX for you until this Friday.
To protect your margin, I highly suggest placing a trial or regular order now. Should I prepare a Proforma Invoice for your review?
Best regards,
[Your Name]
3.价格平稳(例行刷脸 + 抛出钩子)
Subject: Weekly Market Update: XXX from 名字
Hi [Name],
Hope you are having a great week!
The xxx market is quite stable right now. Our standard E-Grade is currently at $XXXX/MT FOB Qingdao.
I noticed your company focuses heavily on [客户的业务,如:cold chain packaging]. How is your current inventory level looking?
Best,
[Your Name]
4.结合物流优势跟进(转移焦点)
Subject: xxx Price Update & Faster Shipping from Qingdao Port
Hi [Name],
Checking in with this week's xxx prices: $XXXX/MT for E-Grade.
Besides the competitive price, we can catch earlier vessel schedules and save inland trucking costs for you.
If you have any urgent orders, we have the capacity to fast-track your production.
Best regards,
[Your Name]
二、社交软件跟进话术(WhatsApp / Zalo / WeChat)
社交软件的原则是:极简、口语化、多用 Emoji 吸引眼球、尽量配合图片或短视频(工厂装柜图、颗粒特写、展会照片等)。
1.极简报价(周一/周二发送,直奔主题)
Hi [Name]! Quick update: xxx prices dropped slightly today! E-Grade is now $XXXX/MT FOB Qingdao. Let me know if you need a specific quote for your port. Have a great week!
2.涨价预警(周三/周四发送,逼单必备)
Morning [Name]! Just a quick heads-up: xxx raw material costs are going up next week. I can secure today's price ($XXXX/MT) for you if we confirm the order by Friday. Need me to check the freight for you?
3.结合多媒体跟进(发一张打包发货的照片)
Hi [Name]! Loading 2 containers of xxx for a client today. Our factory is running at full speed. Current price for S-33 is $XXXX/MT. How's your stock holding up for next month?
4.周末轻松问候(周五下午发送,不带压力的试探)
Happy Friday [Name]! The xxx market has been stable this week at $XXXX/MT. Hope you have a relaxing weekend ahead. Whenever you are ready for a new batch, I'm right here!
5.资质/样品切入(发一张检测报告的部分截图)
Hi [Name]! Did you know our XXX recently passed the latest XXX tests? We are pushing for greener materials. Price is currently $XXXX/MT. Want me to send a small sample to your lab?
6.简短提问(探寻需求)
Hi [Name]! xxx market update: $XXXX/MT FOB Qingdao. Quick question – are you currently using more Standard Grade or Flame Retardant materials for your projects? Let me know and I'll send you the best tier pricing!

